The Illinois FOP Labor Council

The Labor Council provides full union representation: negotiating and enforcing contracts, improving salaries, working conditions, and benefits for law enforcement professionals throughout Illinois. Our members are protected 24 hours a day by a staff of full-time, in-house attorneys and field representatives who have a proven track record of winning.

24 Hour Critical Incident Hotline: 877-IFOP-911

By IL FOP Labor Council, Staff Writer - Thursday, April 11, 2013

 

The Labor Council would like to share the following poem, "Just a Voice" by Tracy Eldridge, along with two other poems by anonymous authors, "Who Am I?" and "A Dispatcher's Prayer", in honor of National Public Safety Telecommunicator's Week.

You don't know who I am; to you I am just a voice.
It was me who took your frantic call, when you had no other choice.

I spend many hours waiting, to help when you're in need.
"Send help to me, please get them here is often what you plead.

To do my job is complex, but only a few tools are a must
Put your faith in me, I am the one that you can trust.

My ears are a necessity; my mouth a mighty sword
I must use my ears to listen, and then choreograph every word.

I am the protector of this land; I take pride in what I do
I am here to listen and do what is best for you.

The day you place a call to me, might be the worst day you ever had
At least today you know, I too was feeling sad.

I take your problems home with me, I know that's not so good,
But as you felt your tragedy it was by your side I stood.

I walked with you to the door, to let them into help,
I guided you to safety, when all alone you felt.

It is not often we hear praise or even simple thanks,
But the cookies and cards are plenty through police and fire ranks.

The day you placed your call, and I picked up the phone
I hope I made you feel safe and showed you you're not alone.

Remember who I am, I am not just a voice
I am the 911 Dispatcher you called when you had no other choice.

Tracy Eldridge